Dependability
We can be relied upon to honour our commitments and meet your expectations. We build trust by holding ourselves accountable.
About Your Helpers
A registered NDIS provider on the Gold Coast, started because one family could not find the kind of help they were looking for.
Why we exist
Kris Aitken started Your Helpers Home Services in 2020. She has a close family member under the NDIS, so she had seen first hand how hard it can be to find reliable, honest and compassionate help to keep a home in order.
The business has only ever supported NDIS participants. That focus is deliberate. It means our team understands plans, budgets, Service Agreements and the difference between a Plan Manager and a Support Coordinator, so you are not the one explaining it.
We are audited by the NDIS Quality and Safeguards Commission as a registered provider, which means we can support Agency Managed, Plan Managed and Self Managed participants alike.
Our Core Values
At Your Helpers Home Services, our core values are not intended to be some “feel good catchphrases”. They describe the collective behaviours of our company and what is important to us. They’re a lot more than just words on a page. Our Core Values represent who we are! If you are looking for home cleaning and or gardening services on the Gold Coast, Logan, Beenleigh or surrounding areas, Your Helpers Home Services is your trusted NDIS Registered Service Provider.
Commitment
A value that underpins strong and mutually beneficial relationships with our clients and our team.
Mission Statement
We are committed to providing the highest quality NDIS home cleaning and gardening services, by exceeding the expectations of our clients, their families and support teams. We might not be known as the largest cleaning and gardening service provider, but rather the one who takes the time to understand our clients’ wants and needs, requirements and challenges.
Honesty
We value honesty and work with the utmost of integrity and loyalty. You can trust that our professional team will do right by you.
Respect
With courtesy, politeness and kindness, we encourage our team and clients to express opinions and ideas.
Vision Statement
We are constantly working to uphold ourselves as the “preferred” registered NDIS home cleaning and gardening provider. We will constantly seek to provide relationships based on outstanding customer care by standing by our Core Values of Dependability, Honesty, Commitment and Respect to all our clients.
Who we support beyond the Gold Coast
Kyampisi Childcare Ministries fights poverty, empowers families and communities through education, seeks justice through advocacy, and provides physical, emotional and spiritual support to vulnerable children.
KCM rescues children from human trafficking and child sacrifice, places them in educational programs and works to reunite them with their families. They also provide healthcare, education and rehabilitation for children who survive.
Your Helpers Home Services are proud ambassadors of Kyampisi Childcare Ministries. We sponsor a nine year old boy, paying for his healthcare, education and ongoing support so he can have a better future.
The short version
Four things worth knowing before you pick up the phone.
4.6 out of 5
From 86 Google reviews
Since 2020
Supporting NDIS participants, and nothing else
One helper
The same person at every scheduled visit
3 regions
Gold Coast, Logan and Beenleigh, plus surrounds
What people say
Reproduced word for word, with names exactly as published.
Always on time, Very Proficient & attention to detail. Your Helpers helps keep my world in order, 10/10.
We have Lillian from Your Helpers Home Services, and she is absolutely amazing! She's reliable, kind, and truly goes above and beyond to support our family. Her help has made such a difference in our daily life, and we are so grateful. Highly recommend this service to anyone looking for trustworthy and caring support.
So grateful for the support we've received through this service, especially from Michelle, our cleaner. Starting NDIS was a big step, and I was nervous about letting someone into our home, but Michelle has made all the difference.
Ready to get started?
Send us a referral and we will be in touch within 24 business hours to arrange a home visit. Or just pick up the phone, we are happy to answer questions.